Returns & Exchanges
At LVAD Gear, we want you to be completely satisfied with your purchase. If your apparel doesn't fit or meet your expectations, you can return or exchange any unworn and unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is free of any signs of wear.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing